Easy Customer Information Management with Software
Did you know? Customers are not just buyers — they are the most valuable assets of any business. Understanding your customers, tracking their purchase history, and taking care of them properly helps increase repeat purchases, boost revenue, and build a sustainable brand. With minaPOS, customer information management has never been this easy and effective.
1. Automatic, synchronized, and complete customer data storage
With just a few simple steps, minaPOS allows shop owners to create customer profiles directly at the point of sale. The system automatically stores:
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Full name, phone number, address
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Sales channel
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Date of birth and special notes
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Transaction history and order values
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Total spending per customer
All data is synchronized across devices, enabling you to track customer information anytime, anywhere.
2. Retrieve purchase history in just one second
One of minaPOS’s biggest strengths is its ultra-fast data retrieval. When a customer returns, simply enter their phone number to:
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See what they purchased previously
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Check size, color, and product details from their last order
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Recommend suitable products based on past preferences
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Review warranty information (if applicable)
This not only enhances professionalism but also makes customers feel truly understood and valued.
3. Smart customer segmentation – personalized customer care
minaPOS supports intelligent customer segmentation based on:
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Purchase frequency
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Total spending value
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Customer groups: VIP, loyal, new, potential
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Birthdays and special occasions
With clear segmentation, you can easily create targeted campaigns:
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✅ Exclusive promotions for VIP customers
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✅ Birthday vouchers
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✅ Reactivation campaigns for inactive customers
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✅ Loyalty programs for different customer segments
4. Omnichannel customer management – unified in one system
Whether customers come from Facebook, Zalo, TikTok Shop, or shop directly in-store, minaPOS consolidates all customer data into one unified system. No more:
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Duplicate customer records
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Missing information
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Unclear customer acquisition sources
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Error-prone manual tracking
This allows shop owners to fully track the customer journey — from first contact to purchase and repeat visits.
5. Increase revenue through effective customer care
Proper customer information management not only speeds up sales but also unlocks multiple revenue opportunities:
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Product recommendations based on purchase history
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After-sales customer care
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Timely promotional messages
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Building a loyal customer base
Many shop owners report that 30–40% of their revenue comes from repeat customers — and minaPOS helps you maximize this valuable segment.
6. minaPOS – a sustainable customer data management solution
Instead of scattered notes or manual records that are easy to lose, minaPOS provides a modern, secure, and user-friendly customer management system. All data is stored on a secure cloud platform, giving you peace of mind while running your business.